top of page

Simplify your studies
File taxes online with ease
Why Choose Our Virtual Tax Service
Xpert Help, Anytime You Need It
Get unlimited, on-demand support from certified tax professionals via chat or video—whenever you need it, all year long
Personalized Tax Guidance
Life changes can impact your taxes. Whether it’s a new job, home purchase, or investment, we’ll ensure everything is accurately reported
Accuracy & Confidence
Our experts will do a final review of your return before you file, ensuring it's 100% accurate and optimized for maximum savings

Welcome to a simpler way to file your taxes!
With enhanced personalization, you'll have less data to enter manually. Our new all-in-one dashboard tracks your progress and provides tailored next steps to simplify your tax filing.

Save time and typing
Connect with your CRA account to import and auto-fill your tax slips into your return

Track your refund
Toggle between your and your spouse’s returns, and we’ll do the calculations to get you an overall best outcome.

File with confidence
We’ll guide you through your return and recommend the next steps that are personalized to your tax situation.
Why our customers love FYN iQ

“Easy to use”
“As a student who has no idea how to do adulting, it was my first time filing taxes by myself and FYN iQ Online (Free) was very easy to use.”
Sam , British Columbia

“Super easy”
“Super easy to use for students and low-income people. Also, if you need more help you can pay a little more and it's as easy.”
Sara, Ontario

“Stress-free”
“As an international student, being able to file my taxes through FYN iQ has alleviated a lot of the stress from filing them on my own. Being able to pick out a package that is suitable for me has been amazing.”
Muna, British Columbia

“Intuitive
“During previous years I would file my taxes with the help of my parents. It's my first time doing it solely by myself and FYN iQ made it intuitive and easy to access relevant information.”
Dave, Ontario
-
What is the 25 & Younger promotion?If you’re 25 years old or younger, you can buy any FYN iQ Assist & Review product for only $20 per return. This offer applies to the cost of (i) upgrading to Assist & Review from FYN iQ Online Free, or (ii) FYN iQ Online Deluxe, Premier, and Self-Employed, with optional upgrade to Assist & Review at no additional cost. For 2024 personal taxes only. Excludes FYN iQ Full Service, FYN iQ Desktop, and FYN iQ U.S. products.
-
Who is eligible for this promotion?Anyone 25 years old or younger as of December 31, 2024 is eligible (your birthday must be on or after January 1, 1999).
-
How do I get this promotion price?Once you’ve signed in to your FYN iQ account, enter your date of birth when prompted and you’ll automatically get the discounted price.
-
When does this promotion end?Your taxes must be filed by April 30, 2025 if using any FYN iQ Assist & Review product.
-
What if I’m 25 or younger, but my partner is over 25?If you’re filing with a spouse or a common-law partner, both partners need to be a student as of December 31, 2024. To get the student offer for yourself, you’d have to file separately from your partner. Details subject to change.
-
What does “unlimited expert help” really mean?You can ask a tax expert as many questions as you want, at no extra cost. Use the “Live help” button to chat with an expert or set up a video call at a time that’s convenient for you. You can even connect with an expert after you file, with included Extended Expert Coverage and Audit Coach. Unlimited and on-demand access to experts is subject to expert availability during hours of operation, with nights and weekend coverage available during peak tax season.
-
What type of experience do FYN iQ experts have?Our tax experts have an average of 10+ years of professional experience doing taxes, specializing in RRSP, rental, investment, foreign, self-employed, and small business income.
-
What is a simple tax return?Simple tax returns include: Employment income Pension income Other employment income such as tips RRSP contributions Child care expenses Unemployment (EI) and social assistance Worker’s compensation Disability amount Worker’s benefit Amount for eligible/infirm dependants Tuition, scholarships, bursaries, grants, student loan interest Caregiver tax credit Disability transfer Home accessibility tax credit Tax on RESPs and RDSPs Tax installment payments Age amount Income, credits, and deductions not listed above are not covered by FYN iQ Free, including: Employment expenses (meals, lodging, etc.) Donations Medical expenses Investment income and expenses Rental property income and expenses Self-employed income and expenses
-
What is Extended Expert Coverage and Audit Coach?These are two new service offerings for all of our Assist & Review products. Extended Expert Coverage means that you can chat with a tax expert any time during the year, even after filing. They'll help with things like: adjusting your return, understanding tax law changes, tax advice for life changes, and getting the best outcome next year. Audit Coach means that in case of an audit, a tax expert will go over your review letter from the CRA or Revenu Québec, advise you on how to respond, and answer questions related to ReFILE. Audit Coach is information only. We will not provide legal advice or represent you before the CRA or Revenu Québec, or prepare or review your response to the CRA or Revenu Québec. Both services are available until December 2027.
-
What is the Assist & Review promotion?With the Assist & Review promotion, you can purchase FYN iQ Assist & Review Deluxe, Premier, and Self-Employed products for only $60 per return. You’ll also get access to additional tax expert services through Extended Expert Coverage and Audit Coach at no extra cost. Assist & Review Basic is excluded from the promotion and will remain at the regular price (currently $50 per return). Extended Expert Coverage and Audit Coach are also included with Assist & Review Basic. This promotion is valid for customers with a new Intuit account who did not file with a FYN iQ product for their tax year 2023 return.
-
How do I get the Assist & Review promotion price?The $60 promotion price will be automatically applied once you sign in to FYN iQ and get started with your tax profile. You must create a new Intuit account to receive this promotion.
-
When does the Assist & Review promotion end?You must file your tax return by April 15, 2025 to get this promotional price.
-
What type of experience do FYN iQ experts have?Our tax experts have an average of 10+ years of professional experience doing taxes. They specialize in returns for newcomers to Canada, RRSP, rental, investment, foreign, self-employed, and small business income.
-
What does “unlimited expert help” really mean?You can ask a tax expert as many questions as you want, at no extra cost. Use the “Live help” button to chat with an expert or set up a video call at a time that’s convenient for you. You can even connect with an expert after you file, with the included Extended Expert Coverage and Audit Coach. Unlimited and on-demand access to experts is subject to expert availability during hours of operation, with nights and weekend coverage available during peak tax season.
-
What documents do I need to share with my tax expert for Full Service?When you set up your tax profile with FYN iQ Full Service, you answer a few questions about your tax situation. This step will determine which documents and tax forms are needed for an expert to complete your return. To have an expert complete your return, it's necessary to authorize your FYN iQ account with the CRA. This allows us to get tax forms that are available directly from the CRA for you. Before meeting with a tax expert, a tax preparation assistant will review the document checklist and any documents that are still needed with you.
-
With Full Service, do I need to meet with a FYN iQ expert in person?No, all communication is done over the phone or online. When you sign up, schedule a time to quickly connect with a tax prep assistant, who'll make sure all your documents are ready. Then, schedule a time to meet with your dedicated tax expert before they prepare your taxes.
-
What investments need to be reported on taxes?Investments, also known as capital property, come in different forms, including stocks, mutual funds, bonds, ETFs, cryptocurrency, land, real estate, and more. If you earn interest, capital gains, or dividends income from your investments, you have to report these amounts as investment income to the Canada Revenue Agency.
-
How much do I pay on the different types of investments in Canada?The amount of tax you pay on your investments depends on your total annual taxable income and where you fall in the federal and provincial tax brackets for a given tax year. You are taxed on 50% of your total capital gains. Your dividend income gets added to your taxable income. Eligible dividends vs non-eligible dividends are taxed differently based on the gross-up rate. The gross-up rate is 38% for eligible dividends and 15% for non-eligible dividends. You may be eligible for the Dividend Tax Credit, a non-refundable tax credit that reduces the amount of tax you owe. Interest income is 100% included in your income and is taxed according to your tax bracket. Rental income after deductible expenses (net rental income) is added to your income and taxed according to your tax bracket.
-
What tax form do investors get?Depending on the type of investment income you’ve earned (e.g. capital gains, interest, dividends), you would report them on one or more of the following tax forms: T5 - Statement of Investment Income T3 - Statement of Trust Income Allocations and Designations T5008 - Statement of Securities Transactions T5013 - Statement of Partnership Income T4PS - Statement of Employee Profit-Sharing Plan Allocations and Payments T4RSP - Statement of RRSP Income In Quebec: RL-3, RL-16, RL-15, RL-18 You also have to report investment income not included on a CRA slip such as; sale of land, sale of personal-use property, RRSP contributions, rental income or foreign investment income.
-
How do I file taxes if I invest in stocks?How you report your stocks on your tax return and how much tax you pay on them depends on whether you’re a day trader or investor. If you’re a day trader, 100% of your profits will be considered business income, and taxed at your current tax rate. If you’re an investor, your stocks are considered investments and only 50% of the capital gain you “realize” when you sell your stocks is taxed. With FYN iQ Live Assist and Review, Premier, you get unlimited help and advice from a live tax expert, plus a final review before you file.
-
What is an investment property?Investment property, which is a form of capital property, is real estate used to earn income either through renting it out, selling it in the future for a profit, or both.
-
When do you have to pay capital gains taxes?In Canada, you have to pay capital gains tax when you sell an asset you invested your money in for more than what you bought it for. Your capital gains are only realized and taxed when you sell the asset. For example, if you bought stocks for $50 a share and after a few months you sell them for $52 a share, the $2 profit is considered a capital gain.
-
How can you avoid capital gains taxes?There are a few strategies you can try to reduce your capital gains tax including: Use capital losses to offset your capital gains Invest through a tax-advantaged account like a TFSA Sell your assets when your income is low to minimize the tax your pay
-
When are taxes due for self-employed Canadians?If you're self-employed, you have until June 15, 2025 to file your tax return. But remember, any balance owed must still be paid by April 30, 2025. If you have self-employment income, it's a good idea to prepare your tax return well before April 30 to calculate if you have a balance owed. This will help you avoid any
-
It depends on your situation, but a good benchmark is to set aside 25% to 30% of your income earned to cover self-employed taxes including federal income tax, provincial income tax, and GST/HST sales tax.Everything from office supplies to vehicle costs can be written off, providing the expense is related to your business, you have the supporting documentation and the expense is reasonable.
-
How much money should I set aside for my self-employed taxes?It depends on your situation, but a good benchmark is to set aside 25% to 30% of your income earned to cover self-employed taxes including federal income tax, provincial income tax, and GST/HST sales tax.
-
How do I calculate the amount of CPP and EI that is due if I’m self-employed?CPP contributions from self-employment are based on the net income of your self-employment. You make contributions only on your annual earnings between minimum and maximum amounts. These are called your pensionable earnings. The minimum amount is frozen at $3,500. In 2022, the CPP earnings ceiling is $64,900. The self-employed contribution rate on these pensionable earnings is 11.4%. Self-employed workers do not have to pay EI premiums, unless you opt into the EI benefits for self-employed program.
-
Can I be an employee and self-employed at the same time?Yes. You can be an employee and an independent contractor (i.e. self-employed) at the same time. It’s very common to have more than one job, or do a side hustle along with your full-time employment. To determine if you’re considered an employee or an independent contractor, it depends on the: Nature of the work relationship Level of control over who does the work Ownership of tools and equipment Opportunity of profit or risk of loss
-
How do I know if I have to report my side income?Side gigs, freelance work, and contract payments are all forms of income that need to be reported on your self-employed tax return. If you’re carrying on some form of business activity, report it—even if you’re not profitable yet.
-
How do I file a GST/HST return?To file your GST/HST return you need to take care of some things first including: registering for your GST or HST number selecting an accounting method confirming the due dates for your return To do the calculations for your GST/HST return you need the following info: Total sales and other revenue Total tax you’ve collected Total tax you’ve paid Any other credits or debits This info helps you calculate if you owe money to the CRA or if you will receive a refund. To submit your GST/HST return to the CRA: You can file a paper return with the CRA. For this option, you need the GST34-2 filing information package. You can file online through GST/HST NETFILE or GST/HST TELEFILE. For this option, you’d need a GST/HST Access Code from the CRA. If you choose to get your taxes done by a tax expert (through FYN iQ Live Full Service Self-Employed), they’ll do your GST/HST return at no additional cost.
-
What is Extended Expert Coverage and Audit Coach?These are two new service offerings for all of our Assist & Review products. Extended Expert Coverage means that you can chat with a tax expert any time during the year, even after filing. They'll help with things like: adjusting your return, understanding tax law changes, tax advice for life changes, and getting the best outcome next year. Audit Coach means that in case of an audit, a tax expert will go over your review letter from the CRA or Revenu Québec, advise you on how to respond, and answer questions related to ReFILE. Audit Coach is information only. We will not provide legal advice or represent you before the CRA or Revenu Québec, or prepare or review your response to the CRA or Revenu Québec. Both services are available until December 2027.
bottom of page